Privacy Policy
Last updated: [DATE — set on launch]
Draft placeholder — This entire page is unreviewed placeholder copy. It must be replaced with a solicitor-reviewed document before the site goes live.
1. Who we are
Nova Goods (the "Responsible Person" named in the site footer) is the data controller for personal data collected through this website. Replace this paragraph with the registered company name, address, and ICO registration number.
2. What data we collect
Placeholder: describe the categories of personal data collected — e.g. name, email, delivery address, order history, and marketing consent — and the lawful basis (UK GDPR Art. 6) for each.
3. How we use your data
Placeholder: order fulfilment, customer support, and (with consent) marketing. Detail any processors (Stripe, Resend, delivery carriers) and international transfers.
4. Data retention
Placeholder: order and transaction records are retained for 6 years to meet UK tax/accounting obligations. Marketing data is kept only until consent is withdrawn.
5. Your rights
You have the right to access, rectify, and erase your personal data, and to withdraw marketing consent at any time. You can request erasure of your marketing data via our data-erasure request process; order records required by law are preserved. Replace with the finalised rights statement and contact route.
6. Cookies
Placeholder: cross-reference the cookie banner and consent settings. Describe essential, analytics, and marketing cookie categories.
7. Contact & complaints
Placeholder: how to contact us about privacy, and the right to complain to the Information Commissioner's Office (ICO).